Hospitality and Travel are one of the most customer-centric industries. With the advent of social media and smartphones, these industries have seen a sea-change in consumer interaction and buying behavior. Let’s look at a few statistics A survey by eMarketer found 51.8% are using their mobile/tablets to complete travel bookings – a figure expected to rise to 86.4% by 2019 ThinkWithGoogle reports 49% of all hotel searches
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A lot goes into opening a restaurant. Right from décor, great service, delicious menu to the helpful staff, but gone are the days when just advertising in the local newspapers and handing out leaflets was enough to make you a local brand in the restaurant industry. Nowadays digital publicity plays a big role in promoting and sustaining your business and building it into a brand. A lot
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