Tagged: Local SEO
- April 15, 2018 at 12:00 PM #11116
One of my competitor is writing negative reviews often
He is not a real customer.
He don’t have any queries or complaints to resolve.
He is writing spoiler reviews from different fake accounts.
I have flagged those reviews as inappropriate and submitted to google. But no response. Please advice how to handle it.October 26, 2018 at 3:01 PM #13589
Negative reviews used by competitors to tarnish your reputation is nothing new. I faced the same troubles with my website. The best you can do is to notify Google and you already did, rest leave it up to them.April 16, 2019 at 5:25 PM #15993
You can notify the team at Google regarding a violation of their review policy by flagging the specific review.
When flagging a review:
A) If you can, have several people flag the review in question. There is power in numbers and it’s possible it may help increase awareness and ideally action.
B) Once a review is flagged try to wait a couple of days for a response or ideally for it to be removed, however; if the review is loaded with hate-speech, profanity, and/or has highly sensitive content, I would say escalate it immediately. Flag and report, then immediately contact a Google support team member.