That was a good read. CRM is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships to grow your business. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. CRM is very useful full work management.but i am confused between two wonderful task management i.e. MONDAY.COM and ASANA.COM. They both have amazing features.